Leaderlike you!

Online & F2F Courses

Influencing

Available in English and French

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  • Planning to influence for open and hidden influence
  • Communicating: What’s in it for me? For them?
  • Establish rapport
  • Influencing through rapport to different personalities
  • Handling resistance and getting a decision
  • Action plans

2 hours sessions online

Why focus
on networking?

Available in English and French

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  • Build and maintain successful relationships
  • Enhance professional and private life
  • Stage 1: Learning Stage à my networking style, my goals and my networking aims, an understanding the four networking types this includes the positive cycle of networking consciousness the nature of networking in the core processes as well as the networking pyramid, and mapping your network
  • Stage 2: The Investing Stage à how to establish the right image build a clear picture build a relationship develop listening skills
  • Stage three:  The Nurturing Stage à channels opportunities systematic daily habits the process of discovery the networking spiral event
  • Stage four: The maintenance phase à keeping and maintaining momentum to further the network

2 hours sessions online

Why focus
on empowerment:

Available in English and French

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  • Augment trust in leadership
  • Employee empowerment
  • Employee motivation
  • Step 1: What is empowerment and what isn’t empowerment, three states of empowerment, what it looks like and questions to consider
  • Step 2: Exploring the need for empowerment for the organization and employees, symptoms and where it fits and does not fit in, Maslow’s needs and motivational styles
  • Step 3: Enabling individuals, devolving decisions, empowerment Johari window, mentoring and the learning process
  • Step 4: implementing in your team and organization with trust, respect, and communication

2 hours sessions online

Why focus on energy and well-being? Introduction

Available in English and French

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  • Our E-Factor: our energy factor, the body clock, mind-body connections, endorphins, sleep,
  • Exercise for well-being: do the audit, body tune-up and the 4 pillars
  • Energy through nourishment: you are what you eat, well-being, water, snacks, and food
  • Well-being and the environment: the ideal workspace, life b

2 hours sessions online

Challenging
Conversations

Available in English and French

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  • create fact-based, benefit-benefit strategies
  • understand the difference between information and what people call ‘facts’
  • describe feelings without sounding emotional
  • explain what you need and understand others’ needs too (without using the word ‘need’) 
  • convey and enable two-way dialogue with empathy and understanding
  • make impactful requests 
  • state intent in a positive manner

2 x 2 hours sessions

Coaching:
Espresso Techniques

Available in English and French

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  • define coaching as a leadership style
  • differentiate coaching from directing and delegating
  • examine the mind-set required to successfully coach 
  • identify personal beliefs that could help / hinder the process
  • understand distinction between coaching and mentoring
  • obtain tools and techniques for successful coaching
  • build a positive and supportive climate using the coaching skills
  • help employees accept, adjust to, and claim ownership for performance and business improvement
  • determine the difference between encouraging coaching skills and building a coaching culture
  • discover ways to integrate coaching into the workplace
  • enable leaders to provide effective coaching in challenging situations (e.g. leadership talent development, high performance coaching, performance management) to ensure higher productivity and long-term efficiency

2 x 2 hours sessions

Conflict
Management

Available in English and French

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  • understand and discuss basic elements surrounding conflict 
  • create awareness that conflict is a natural part of our interaction with others
  • differentiate negative and positive conflict 
  • become more aware of your own conflict style
  • recognize the conflict styles of others
  • assess conflict situations and practice conflict diffusion using different modes
  • measure a person’s behavior in conflictual situations 
  • create positive strategies to mitigate the conflicts we can solve

2 x 2 hours sessions

Cross Cultural
Communication

Available in English and French

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  • discuss; what is culture?
  • how personality and context matter
  • ladder of inference; the cultural wheel: collectivism self or group orientation
  • communicating at the office 
  • rules versus relationships; emotional expressiveness; concept of face
  • how different cultures run meetings and give information
  • application and development plans 
  • feel positive about working together remotely
  • overcome personal, limiting beliefs 
  • confidence for leading cross-cultural 

2 x 2 hours sessions

Debriefing 360° Sessions and creating action plans

Available in English and French

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  • prepare for the meeting as debriefer and what to look for
  • how to run the meeting and what to cover in a concrete and concise manner
  • what are the outcomes of the meeting and the follow up points
  • creating the development plan
  • pitfalls – what to avoid in the meeting and the development plan
  • how to follow up on the plan
  • close the meeting on a positive and productive note
  • break out groups to practice sections of the 360° debrief session

2 hours sessions

Facilitation Skills
for the online world

Available in English and French

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  • interacting and facilitation of processes in the online world
  • facilitation skills for leadership processes and training content
  • augment online skill level
  • leading and accompanying team meetings within the business 
  • steering team meetings with the function 
  • build your business partner brand
  • influence with impact
  • engaging in dialogue and imparting training/knowledge
  • tailored learning and action plan

3 x 4 hours sessions

From Subject Matter
Expert to Leader

Available in English and French

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  • successfully identify leadership styles 
  • improve engagement and harness the team potential 
  • explore key behaviors 
  • discover and work with social, thinking and action roles 
  • understand and make a successful transition from subject matter expert to leader

6 x 2 hours sessions

Leading
remote teams

Available in English and French

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  • define what teams face when working from home
  • discover the LeaderLike approach 
  • discover the LeaderLike Septagon of 7 Leadership skills (Lead, Manage, Train, Consult, Sponsor, Mentor, and Coach)
  • self-evaluation on the 7 skills
  • concerns and benefits of WFH
  • all hands meetings and 1:1’s
  • reminder on setting objectives as leader
  • establish competence and clarity
  • communication skills (active listening online or over the phone)
  • strategies for virtual communication – creating virtual and real accountability / responsibility; what do remote workers want from their colleagues and teams
  • setting priorities; progress reviews and action plans

2 hours sessions

Managing Change
and transition

Available in English and French

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  • understand and lead your people through change
  • examine different ways your people respond to organizational change; (what they require to accept, support and sustainably manage change and the strengths and weaknesses they may bring to the current organizational environment)
  • identify a change process that works (from initiating to implementing and follow-ups)
  • understand the difference between “change” and “transition” and review recent changes and transitions in our lives
  • learn how to deal with change personally and understand what triggers resistance to change in the brain
  • debrief the CSI (Change Style Indicator) 
  • explore ways to support teams through a change process by focusing on 7 key elements
  • understand the relevance of change and the personal resources we can tap into
  • become aware of common reactions to change and create success criteria for advantageous change programs
  • communicate effectively during change and how to be aware of change blockers

2 x 2 hours sessions

Managing Stress
and Anxiety

Available in English and French

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  • mitigate the negative effects of stress
  • discuss the different types of stress (positive and negative stress) 
  • personality preferences
  • develop positive coping strategies 
  • understand how and why stress differs amongst people
  • what to do when faced with stress yourself or from a colleague / boss
  • learn relaxation techniques
  • respond better to negative situations and stress 
  • create action plans for dealing with stress

2 hours sessions

Managing Self and Influencing Others: Emotional intelligence

Available in English and French

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  • emotional Intelligence parts 1-2
  • introduction to Emotional Intelligence: our three personas, the JoHari window, IQ versus EQ
  • explore our reactions and how to find better responses 
  • deal with emotional triggers
  • learning in 4 phases: notice, think, make sense and take action or not 
  • understand the basics of transactional analysis from the book “I’m OK, You’re OK”
  • learn the 4 life positions and the 3 voices we adopt; the parent, adult and the child
  • when / how to use them to forge better relationships

2 x 2 hours sessions

Post Covid
Re-entry module

Available in English and French

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  • honor and debrief what people have traversed to date
  • to highlight and retain the beneficial and constructive leadership and team behaviors (of the confinement period)
  • decipher what the team wants to keep in the changed state 
  • discuss and move forward from the negative elements of the period 
  • connect and speak to the Head, Heart and Hands 
  • ensure the ramp-up and continuation of activities is attained in the best possible conditions
  • invent new practices integrating the paradigm shifts
  • identify and discuss how our values, sense of autonomy and individual / collective responsibility has shifted as a result of the lockdowns
  • develop leadership responsibility and autonomy (from a collective standpoint)
  • track the learnings and cement the new ways of working in a VUCA world

2 x 2 hours sessions

Presentation Skills
for Online impact

Available in English and French

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  • find an authentic, credible and compelling personal presentation style
  • become more audience-focused, message driven and action-oriented using the LeaderLike You! approach, communication archetypes and micro-behaviors
  • look, act and sound like the leader you are
  • achieve instant likeability and credibility, while remaining calm at all times so you will never be apprehensive when presenting to an audience
  • use your unique charisma and presence to focus on impact – never on perfection
  • discover your current communication style and how others may perceive certain behaviors
  • make positive first impressions online and offline using rapport techniques
  • set the tone for successful relationships
  • understand perception and discover the powerful influence of non-verbal communication
  • use dynamic and persuasive presenting techniques to build rapport and communicate “instant credibility” while developing an informal, fluent and relaxed style
  • become aware of the non-verbal signals others are sending in order to adapt style and message
  • maximize personal power to influence decisions/agendas by managing your own state, and guiding the audience’s state as well
  • field Q&As with confidence while managing the energy in the session

2 x 2 hours sessions

Unconscious
bias

Available in English and French

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  • understand how the brain processes information 
  • understand the functions of delete, generalize and distort
  • think fast, think slow and why the mind makes decisions 
  • business impacts on engagement, innovation, understanding customers, and impact on financial results
  • discovery of 9 unconscious bias elements: conformity, beauty, affinity, halo, horns, similarity, contrast, attribution and confirmation
  • who we trust and why, who we tend to have bias against, and how to question them and to create positive strategies

2 hours sessions

Virtual
Leadership

Available in English and French

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  • leading and managing effectively with remote teams (especially during Covid)
  • achieve outstanding results and performance, regardless the circumstances
  • acquaint or remind participants of the 7 skills in the Leadership Septagon
  • juxtapose leading versus management
  • build cohesion, community, and a robust healthy team climate 
  • create new awareness and a set of strategies to maintain and improve team performance
  • ensure team focus and resilience
  • encourage leaders to model key behaviors (such as self-care, vulnerability etc)
  • clarify expectations and establish new best practices
  • discuss what makes high performing teams in all situations (remotely or on-site teams)
  • share new tools to develop remote teams and discuss which are most important for your teams today

2 hours sessions

Working
Remotely

Available in English and French

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  • getting started
  • explore major differences between working from home and in the office
  • extending the at home office to feel like you are going into the office; structuring the day; choosing and setting up the workspace; taking breaks; controlling escape activities (social media, surfing, cooking and laundry)
  • committing to daily tasks and to do lists 
  • match learning styles to working style (understanding how this shapes our responses and reactions)
  • productive times to work 
  • effective use of technology
  • set limits and expectations with self and others
  • reporting approach

2 hours sessions

Writing 360°
Feedback

Available in English and French

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  • the comfort zone – giving feedback
  • set personal objectives 
  • why feedback is important
  • feedback versus feedforward
  • what is fact-based feedback?
  • make input straightforward and honest
  • avoiding pitfalls in written feedback
  • the writing clinic: (sharing some of your sentences to quality check them) 
  • your role in the 360° process: do’s, don’ts and best processes
  • help teams with an action plans
  • check personal objectives

2 hours sessions

Assertive-Leaderlike
Communication

Available in English and French

More information
  • build a transparent and clear communication approach 
  • generate positive, cooperative behavior in a spirit of mutual trust and respect
  • assertive communication
  • active listening and blockages to listening 
  • remove a layer of potential conflicts and tensions in all relationships and move to acceptance
  • silence and its utility 
  • decipher body language cues
  • techniques for better use of questions and paraphrases 
  • how to guide a group through a facilitation exercise enabling dialogue and specific outcomes
  • development plans within the context of the day-to-day business world

2 x 2 hours sessions